If you are a business manager then you will know the importance to company productivity of effective business management. If your employees cannot see the goals they need to attain, they will have no sense of achievement or of where their work is taking them. They must have the personality skills to interact effectively with others in the team. In a fast paced business world it is essential to develop a company culture that shares ideas and insights.
There are certain social and technical skills involved with business management. In addition, the business manager will be in a position to engage key stakeholders (i.e. accountant, financier, financial adviser and solicitor) to ensure their benefit to the business is maximised.
If you have recently moved into business management, then it can be tough to make the transition from ordinary worker to manager. I’m often amazed when I ask the question to the employees of my clients’ organizations about their knowledge of their organization’s core processes.
Having to repeat that process adds no value to the customer nor the organization to have to repeat it. Again, the value is determined at the “output point” of each process, which it will be very difficult to achieve value if the “inputs” to the process are not understood upfront.
The feedback of people who manufacture products, feedback from customers who use the products, and the way the product is processed, are all measured. Most often, the process progresses by passing the responsibility of the project from one group to the next along the way of each stage.